Disclosure based on the Act on Specified Commercial Transactions
Seller: Un Cafe Sucre Co., Ltd.
General Manager: Yuko Nirei
Address: 2-31-20 Higashimukojima, Sumida-ku, Tokyo 131-0032
Phone number: 03-3613-7551
Email address: contact@cafe-sucre.com
Required fees other than the product price
- Bank transfer fees when purchasing via bank transfer.
- Cash on delivery fee when purchasing by cash on delivery.
The COD fee is a flat rate of 324 yen.
- Shipping fee for purchases under 5,000 yen.
Click here for a list of Yamato Transport shipping fees
Application validity period: 5 days including the order date
Defective products: If a product is defective within 7 days of arrival, we will replace or repair it.
Sales quantity: Set by product
Delivery time: Generally, your order will be delivered within 4 to 10 days after your order is placed. If you pay in advance (by bank transfer), your order will be shipped within 3 days after your payment is confirmed. If you pay by cash on delivery or credit card, your order will be shipped within 3 days after your order is confirmed.
For pre-ordered or hard-to-obtain items, we will notify you of the arrival date via email, etc.
We will ship as soon as it arrives.
Payment methods: Bank transfer, cash on delivery, credit card
Payment Deadline
- If you purchase by bank transfer, please transfer the funds to our designated account within 7 days of placing your order.
If it exceeds 7 days, your order will be cancelled.
Please place your order again.
- In the case of cash on delivery purchase, please pay the price after confirming the product with the delivery person when the product is delivered.
- If you purchase in store with cash, please pay when you come to the store.
Return Period Returns and exchanges of products will not be accepted except in the case of initial defects.
Return shipping fee In the case of initial defects or wrong product shipping, we will handle it by cash on delivery.